Digital Accessibility Statement

At www.shoecentral.shop, we are committed to fostering a truly inclusive digital environment where every visitor can engage confidently with our website and services. We firmly believe that equal access to online products, information, and services is a fundamental right. Our goal is to deliver an accessible and seamless experience for all users, regardless of the devices or assistive technologies they use.

Our Commitment to Accessibility

Our website is designed and maintained with accessibility at its core. We adhere to internationally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and continuously work to integrate best practices that allow easy navigation and interaction for everyone. We focus on clarity, simplicity, and responsive design, ensuring that every element—from text and multimedia to interactive features—is built to be as intuitive and user-friendly as possible.

Recognizing that technology and user needs are constantly evolving, our commitment to accessibility is an ongoing process. We regularly assess our digital platforms, and we incorporate user feedback, technological advancements, and new regulatory requirements to ensure continued improvements.

Collaboration with Third-Party Providers

While we strive to maintain high accessibility standards throughout our website, certain features or content may be provided by third-party vendors over which we have limited control. We encourage these partners to prioritize accessible design, ensuring a uniformly accessible online environment that aligns with our commitment.

Feedback and Support

Your experience matters. If you encounter any barriers or difficulties while using our website, or if you have recommendations on how we can enhance accessibility, we welcome your input. Your insights are invaluable to helping us identify and address areas for improvement.

How to Contact Us

For any accessibility-related inquiries, technical support, or to report an issue, please reach out to our dedicated support team via the following channels:

• Email: [email protected]

  (Please include “Accessibility Assistance” in the subject line, along with a clear description of the issue or suggestion.)

• Phone: +1 917-906-5592

• Mailing Address: 4985 Bicetown Road, New York

Our team is committed to responding promptly and working with you to ensure that any issues are resolved as quickly as possible. We also offer alternative methods for accessing content and services if needed.

Continuous Improvement

Accessibility is integral to our mission, and we are dedicated to evolving our practices as our understanding grows and technology advances. We continually invest in staff training, technology upgrades, and strategic partnerships to build a digital experience that honors the diverse needs of our user community.

Thank you for helping us shape a more inclusive online presence. We value your feedback and remain steadfast in our commitment to creating a website where everyone feels welcome.